FAQ’s

How Can Multicare Providers Help Me with NDIS Services?

We offer a variety of services under the NDIS to support you in living independently and achieving your goals:

• Support Coordination: We assist you in understanding and implementing your NDIS plan, helping you connect with the necessary services and supports.
• Daily Living Assistance: Our support workers provide personal care, meal preparation, cleaning, and other household tasks to make daily living easier.
• Community Participation: We facilitate your involvement in social and community activities, helping you build connections and engage in enjoyable experiences.
• Therapeutic Supports: Access services such as physiotherapy, occupational therapy, speech therapy, and psychological support to enhance your physical and mental well-being.

What Types of Aged Care Services Are Available?

We provide a comprehensive range of aged care services to meet your specific needs:

• Home Care Packages: We offer tailored packages that include personal care, domestic assistance, and social support, designed to help you live independently at home.
• Respite Care: Our respite care services provide temporary relief for primary caregivers, ensuring your loved ones are cared for while you take a break.
• Residential Care: For those needing more intensive support, our residential care facilities offer 24/7 care and a nurturing environment.

How Do I Know If I Am Eligible for NDIS or Aged Care Services?

Eligibility for NDIS and aged care services can depend on various factors:

NDIS Eligibility:

• Residency: You must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.
• Disability: You must have a permanent and significant disability that affects your ability to take part in everyday activities.

Aged Care Eligibility:

• Age: You must be aged 65 or over, or 50 or over for Aboriginal and Torres Strait Islander people.
• Assessment: An assessment by an Aged Care Assessment Team (ACAT) is required to determine the level of care and support you need.

How Are Personalized Care Plans Developed?

Our personalized care plans are created through a detailed assessment process:

• Assessment: Our team conducts a thorough assessment of your needs, preferences, and goals.
• Goal Setting: We identify your short-term and long-term goals to tailor our services to help you achieve them.
• Tailored Support: We develop a customized plan that includes the necessary services and supports to enhance your quality of life.

What Health and Wellness Programs Do You Offer?

We provide a range of health and wellness programs to support your overall well-being:

• Exercise Programs: Personalised fitness plans, including gentle exercises, yoga, and strength training, to improve your physical health.
• Nutrition Counselling: Guidance on healthy eating, diet plans, and managing nutritional needs.
• Mental Health Support: Access to counseling, psychological services, and support groups to promote mental and emotional well-being.

How Do I Access Pet Care Services?

We offer comprehensive pet care services recognizing the important role pets play in your life:

• Pet Sitting and Boarding: We provide care for your pets when you’re unable to, ensuring they are safe and well looked after.
• Pet Walking: Regular exercise for your pets, tailored to their specific needs and energy levels.
• Feeding and Grooming: Assistance with feeding, grooming, and maintaining your pet’s health and hygiene.
• Veterinary Appointments: Transportation and support for vet visits, ensuring your pets receive the necessary medical care.

What Technological Assistance is Available?

• We provide various technological assistance to enhance your independence and connectivity:
• Assistive Technology: Recommendations and guidance on using mobility aids, communication devices, and other assistive technologies.
• Digital Literacy: Training on how to use digital devices, access the internet, and stay safe online.

How Can I Get Started with Multicare Providers?

Getting started with Multicare Providers is simple:

• Contact Us: Reach out via phone or email to discuss your needs and how we can support you.
• Initial Consultation: We’ll conduct an initial consultation to understand your requirements and develop a plan.
• Assessment: A thorough assessment will be conducted to create a personalized care plan tailored to your needs.

If you have more questions or need further assistance please  CONTACT US . We are here to help you navigate your care journey and provide the support you need.