At Multicare Providers, we are dedicated to helping our NDIS and aged care customers navigate and access the support they need. Here’s how we can assist you in exploring your eligibility for various services and supports:

Understanding Your Eligibility

NDIS Eligibility: If you are under 65 and living with a permanent and significant disability, you may be eligible for support through the National Disability Insurance Scheme (NDIS). We can help you understand the criteria and guide you through the application process. Eligibility typically requires:

• Residency Requirements: You must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.
• Disability Requirements: Your disability must be likely to be permanent and significantly impact your ability to take part in everyday activities.
• Aged Care Eligibility: For individuals over 65, aged care services are available to support your health, well-being, and independence. Eligibility typically requires:
• Assessment by ACAT: An Aged Care Assessment Team (ACAT) assessment to determine the level of care and support you need.
• Residency: You must be an Australian citizen or permanent resident.

Comprehensive Support and Guidance

• Initial Consultation: We offer an initial consultation to discuss your needs, preferences, and goals. During this session, we help you understand the range of supports available and assess your eligibility.
• Eligibility Assessments: We guide you through the eligibility assessment process, whether it’s for NDIS or aged care services. This includes assistance with completing required documentation, understanding assessment criteria, and preparing for assessments.
• Application Assistance: Our team provides support with the application process, ensuring that all necessary information is accurately completed and submitted. We are here to answer any questions and help you navigate the system.

Tailored Care Plans

• Personalised Care Plans: Once your eligibility is determined, we work with you to develop a personalized care plan that addresses your specific needs and goals. Our plans are designed to enhance your quality of life and promote independence.
• NDIS Plans: Detailed support plans that outline the types of services and supports you will receive, tailored to your individual needs and goals.
• Aged Care Plans: Comprehensive care plans that include services such as home care, respite care, and residential aged care, based on your assessed needs.
• Service Coordination: We coordinate a range of services to ensure you receive comprehensive and integrated support. This includes linking you with healthcare providers, personal care services, social activities, and more.
• Healthcare Providers: Connecting you with doctors, specialists, therapists, and other healthcare professionals.
• Personal Care Services: Arranging for assistance with daily living activities, such as bathing, dressing, and grooming.
• Social Activities: Helping you stay engaged with community programs, recreational activities, and social events.

Ongoing Support and Advocacy

• Continuous Monitoring: We provide ongoing support and regularly review your care plan to ensure it continues to meet your needs. Adjustments are made as necessary to align with your changing circumstances.
• Regular Reviews: Conducting regular reviews to assess your progress and make any needed changes to your care plan.
• Feedback and Adjustments: Gathering feedback from you and your caregivers to ensure the support you receive remains effective and relevant.
• Advocacy: We advocate on your behalf to ensure you receive the support and services you are entitled to. Our team is here to help you navigate any challenges and ensure your rights are protected.
• Support Coordination: Assisting with any issues that arise and advocating for your needs within the system.
• Navigating Changes: Helping you understand and adapt to any changes in the NDIS or aged care policies and procedures.

At Multicare Providers, our mission is to help you explore and access the support you need to live a fulfilling and independent life. Let us guide you through the process of determining your eligibility and accessing the right services. For more information or to schedule a consultation, please call us or message us. We look forward to supporting you!